Job Description

Position Title: Substance Use Disorder Intake Specialist Department: Substance Use Disorder Position reports to: Substance Use Disorder Director Schedule: 40 hours, 10am-7pm / 8am-5pm (flexible) Monday‑Friday Position Summary Clinica Romero’s Substance Use Disorder Intake Specialist is responsible for overseeing all aspects of client entry into outpatient services for youth, adult and prenatal services in both sites. Assesses and refers participants to appropriate levels of care. Maintains wait list when at capacity and schedules intake appointments, ensuring outcome measures for new clients and billable services meet monthly targets. Responsibilities Provide and oversee the entire intake process for all programs, ensuring intakes meet clinic, state and county requirements, and meet goals for new incoming clients set by Program Director. Screen calls for and schedule intake appointments. Call to follow up on appointments and replace no‑shows with walk‑ins and new appointments. Report incoming client intakes and no‑shows to Program Director. Work with QA staff to ensure all intake and initial treatment plans are on time and billed for. Collaborate with Admin Assistant to ensure all services are billed and follow‑up with SAPC to meet intake completion requirements. Meet all timelines throughout the intake process. Assist with outreach to meet monthly outcome goals. Interview client and family members to determine admission eligibility. Provide potential clients with medical/MHLA benefits information. Follow up with referral sources (CASC, DPSS, DCFS, probation, Children’s Court, Criminal court, eligibility workers, doctors, psychiatrists, etc.) and collect required paperwork when needed. Make recommendations to the treatment staff team for a client’s admission. Develop a thorough written diagnostic assessment including addiction history, family history, mental health history, violence history, and medical health history. Ensure client meets outpatient level of care and refer out when Clinica does not provide the necessary level of care. Schedule ongoing sessions with client during the first week of intake. Provide orientation for new clients, ensuring they understand program rules and requirements. Assist QA staff with chart completion/upload and recommend on client needs. Develop and write a comprehensive initial treatment plan. Complete and review intake packet to ensure all program, state and county requirements are met. Process and upload all information into SAGE as needed. Collaborate with SAPC staff to ensure compliance with program, state and county requirements. Assist in planning and seeking referrals for client transfer or termination. Document and conduct all case management, individual/CI and other billable services to maximize billing. Assist with group notes when requested by QA staff or Program Director. Maintain documentation on all applicants for outpatient treatment in accordance with federal, state, county, and agency guidelines. Verify client eligibility and assist with medical or MHLA benefits as needed. Handle client no‑shows and final discharges as directed by QA staff or Program Director. Ensure all forms are neat, signed, filled out and included in intake packet. Follow up and provide client charts with any needed documentation. Complete LACPRYS/CALOMS and ensure all client information is accurate. Assist with discharges, justifications, no‑shows, and treatment planning. Be certified or registered with a DHCS approved certification. Recruit new clients in both youth and adult populations. Engage the community and encourage referrals to Clinica Romero. Case manage, counsel, and facilitate groups for youths and adults (ages 12 and up) and ensure accurate billing. Assist counseling staff with caseload and provide quality service when needed. Conduct one‑on‑one sessions and provide crisis intervention/case management. Facilitate and prepare group sessions on recovery topics, ensuring group notes are completed and billed. Complete all necessary documentation (reports, progress notes, discharge summaries, treatment plans, after‑care plans, etc.) in a timely manner. Provide transport for clients to and from the program when needed. Assist Quality Assurance staff as needed. Perform other assigned duties. Qualifications Registered counselor; certification a plus but not required. Highly motivated with strong communication skills. Ability to recruit new clients (adults and youth) to the agency. Ability to meet expected outcomes in terms of new client enrollment resulting from community outreach. Ability to meet goals and objectives set by Program Director. Understanding of the 12 Core Functions. Ability to write individual and group progress notes, treatment plans, and documentation that meet county standards. Experience in group facilitation. Understanding of the recovery process, including twelve‑step programs. Experience case‑managing/counseling clients in recovery. Experience with observed drug testing of clients. Registered or Certified Substance Abuse/Addiction Counselor through CCAPP, CAADE, or CADTP. Completed internship. Spanish bilingual. Completion certificate of Addiction Studies. Valid driver’s license and proof of insurance. Knowledge of Microsoft Office and Excel. Experience in SAGE and completion of SAGE training. Experience working with Drug Medi‑Cal clients. Understanding of Medi‑Cal requirements and processes. Reliable transportation, as travel is required. ASAM training and experience. #J-18808-Ljbffr

Job Tags

Similar Jobs